At Shree Ram Vastralay, your privacy matters. This policy explains how we collect, use, and protect personal information when you use https://shreeramvastralay.in/.

1. Information we collect

• Contact details — name, email, phone, shipping and billing address
• Order & payment data — items purchased, payment method (we do not store full card details; payments are processed by trusted gateways such as Razorpay)
• Account data — login email and preferences
• Technical data — IP address, device/browser type, and cookies needed for cart and site performance

2. How we use information

• Process and deliver orders
• Send order updates, invoices, and (if you opt in) offers
• Provide customer support
• Prevent fraud and improve the website

3. Sharing

We share data only with service partners needed to run the store (payment, shipping/logistics, SMS/email). We do not sell your personal information.

4. Cookies

We use essential cookies for login, cart, and checkout. You can control cookies in your browser; disabling them may affect checkout.

5. Security & retention

We take reasonable steps to protect your data. Order records are retained as required for tax, accounting, and legal purposes.

6. Your rights

You may request access, correction, or deletion of your account data by emailing admin@shreeramvastralay.in, subject to legal retention requirements.

7. Contact

Privacy queries: admin@shreeramvastralay.in · +917250180262
Jamunaha road, Panchdeori, Bazar (Bihar) 841437